Frequently asked questions
Everything about booking, pricing, verification and support at W COMPANY.
How does W COMPANY work?
Choose a service, set your date, shift timings and headcount, add your site location, and confirm. We then match a verified W Professional or a service partner covering your pincode and coordinate the deployment.
Are the professionals verified?
We run a structured verification process covering profile details, identity and address documents, experience information and service eligibility. Service partners are verified at the agency level too.
Can I book for one day?
Yes. Bookings can be for a single shift on a single day.
Can I book for multiple days?
Yes. Pick a date range on the booking calendar and we schedule the same requirement across those days.
Can I book recurring staff?
Yes. Recurring daily, weekly and monthly requirements are handled as a quoted requirement — request it from the business page.
Can I book for an event?
Yes. Bouncers, event crew, ushers and crowd management staff can be booked for events of any size; large events go through bulk deployment.
Can I request multiple professionals?
Yes. Set the headcount for each shift — day and night counts can be different when you choose a double shift.
Can I book security for a home?
Yes. Homes, apartments, villas and private functions are supported alongside business requirements.
Can businesses request monthly staffing?
Yes. Monthly and facility contracts are quoted by our team rather than priced instantly, because scope and site conditions vary.
What happens after I place a booking?
Your booking is recorded with a reference, then moves through professional assignment, deployment confirmation, on-duty and duty completed statuses. You can follow it in My Bookings.
How does pricing work?
Pricing is based on the service, the duty duration you select and the number of professionals. The full breakdown is shown before you confirm.
Are there night or holiday charges?
Night duty, weekend/holiday duty and same-day emergency requests can carry a surcharge. Any applicable surcharge is shown in the price breakdown before payment.
Can I cancel or reschedule?
Contact support with your booking reference and we will help with cancellation or rescheduling as per the applicable terms.
How can I contact support?
Call +91 77604 96117 or email officialwcompany@gmail.com. Our duty support team is reachable through your booked shift.
